Red Monkey is committed to ensuring your privacy and protecting your personal data. This policy explains who we are, how we collect, use and protect your data, as well as your rights.

1. Data Controller
Responsible Entity: "Red Monkey" João Pedro Belo Ferreira
NIF: 215579313
Headquarters: Main Road No. 8-6, No. 129, Taveiro, 2475-041 Benedita, Alcobaça, Portugal
Contact: geral@redmonkeyfashion.com

2. Personal Data Collected
We collect the following personal data:
Identification: Name, address, telephone, email, date of birth, gender, signature
Newsletter: Email (when you subscribe)
Purchases: Name, Tax Identification Number
Online Shopping: Name, email, address, tax identification number
Home Delivery: Name, address, postal code, telephone number, email, purchase details
After-Sales: Name, address, postal code, telephone number, email, purchase details, item warranty
Remote Contacts: Email or chat data

3. Purposes of Processing
We use your data to:
Marketing: Inform about news and offers
Transaction Management: Invoice Issuance
Home Deliveries: Deliver your purchases
Customer Support: Providing support before, during and after the sale

4. Data Retention Period
We keep your data for the time necessary to fulfill the aforementioned purposes:
Marketing: 3 years after last purchase or 1 year after last interaction
Transaction Management: 3 years
Home Delivery: 3 years
Customer Support: 3 years
Warranties and After-Sales: 3 years
After these periods, the data will be anonymized or securely deleted.

5. Sharing of Personal Data
We may share your data with third parties who provide services on our behalf, such as:
Transport companies
Storage companies
Collection companies
These service providers are obliged to comply with legal standards on the protection of personal data.
In cases required by law, we may transfer your data to regulatory authorities or third parties.

6. Data Security
We implement security measures to protect your personal data:
Restricted access to data
Secure storage and transfer
Protection of information systems
Mechanisms to ensure data integrity and quality
Permanent monitoring of systems
Equipment redundancy to avoid data loss

7. Use of Cookies
We use cookies to improve your experience on our website. The types of cookies we use include:
Session Cookies: Temporary, used to analyze traffic patterns
Analysis Cookies: Allow us to quantify the number of users and analyze the use of the service
Advertising Cookies: Manage the supply of advertising spaces and display advertising related to your browsing profile
You can disable cookies in your browser settings, but this may affect the functionality of the website.

8. Data Subject Rights
You have the right to:
Access your personal data
Request the rectification or deletion of your data
Object to the processing of your data
Request limitation of the processing of your data
Withdraw consent at any time

To exercise your rights, please contact us via email geral@redmonkeyfashion.com

If you are not satisfied with the way we process your data, you can file a complaint with the National Data Protection Commission (CNPD):
Address: Rua de São Bento, 148 - 3rd, 1200-821 Lisbon
Telephone: +351 213 928 400
Email: geral@cnpd.pt